| Total records found : 4 |
 1 | Book and Textbook | Service Operations Management : Improving Service Delivery Robert Johnston, Michael Shulver, Nigel Slack and Graham Clark 8468 hits |
2 | Book and Textbook | The Handbook of Communication Engagement Kim Johnston, Maureen Taylor, edited 572 hits |
3 | Book and Textbook | Making and Managing Public Policy Karen Johnston Miller 620 hits |
4 | Book and Textbook | The International Handbook Of Public Administration And Governance edited by Andrew Massey 670 hits |